Terms & Conditions

These Terms and Conditions govern your use of the Construction Force General Contractors website and set out the general terms on which we prepare estimates and provide construction services. Please read them carefully. By using this website or requesting a quote, you agree to be bound by them.

01 Agreement to These Terms

In these Terms, "Construction Force", "we", "us" and "our" mean Construction Force General Contractors of 3174 Hines Dr, Oakville, Ontario, L6M 0Z9. "You" and "your" mean the person using this website or engaging us to perform work.

By accessing this website, submitting the contact form, or requesting an estimate, you confirm that you are at least 18 years old and that you accept these Terms. If you do not accept them, please do not use this website.

02 Website Content Is Informational Only

The content on this website — including service descriptions, project galleries, statistics and testimonials — is provided for general information and marketing purposes. It does not constitute a binding offer, a quote, a warranty, or professional engineering, architectural, legal or code-compliance advice.

Project images may show work completed by us, work in progress, or representative examples. Materials, finishes and results vary by project, site conditions and budget. Nothing on this website should be relied upon as a promise of a particular outcome, price or timeline for your project.

We make reasonable efforts to keep the site accurate and available, but we do not guarantee that it will be error-free, complete, current, or uninterrupted. We may change or remove any part of the site at any time without notice.

03 Acceptable Use

You agree not to:

• Use the site for any unlawful, fraudulent or harmful purpose.
• Submit false, misleading or abusive information through our forms.
• Send unsolicited advertising, spam or bulk enquiries through our contact form.
• Attempt to gain unauthorized access to the site, its server, or any connected system.
• Introduce malware, scripts or any code intended to damage or disrupt the site.
• Use automated tools to scrape, harvest or copy content or contact details from the site.
• Copy, reproduce or republish site content for commercial purposes without our written permission.

We may block access to the site from any user or IP address that breaches these Terms.

04 Intellectual Property

All content on this website — including the Construction Force name, the "CF" logo mark, the "Built With Force" tagline, text, graphics, layout, code, photographs and video — is owned by or licensed to Construction Force and is protected by Canadian and international copyright and trademark law.

You may view the site and print or download individual pages for your own personal, non-commercial use. Any other use — including reproduction, modification, distribution, framing or republication — requires our prior written consent.

Unless your contract with us says otherwise, drawings, specifications, designs, sketches and details we prepare remain our property, are provided for use on your project only, and may not be used on any other project or by any other contractor.

05 Estimates and Quotes

• Any figure given by phone, email or in conversation before a site inspection is a budget estimate only and is not binding.
• Formal written quotes are valid for 30 days from the date issued unless stated otherwise, after which pricing is subject to review.
• Quotes are based on the scope, drawings, specifications and site conditions known at the time of quoting, and on materials being available at quoted prices.
• Quotes cover only the work expressly described. Anything not listed is excluded.
• Allowances stated in a quote are estimates for items not yet selected. If your actual selection costs more, the difference is added to the contract price; if it costs less, you are credited.
• Where material prices or availability change materially between the quote date and the start of work through no fault of ours, we will notify you in writing and, where possible, agree an adjustment before proceeding.
• Site visits and standard estimates are provided at no charge. Detailed take-offs, design work or consulting requested before a contract is signed may be charged at our published rates, disclosed to you in advance.

06 The Construction Contract

No work begins, and no contract exists, until a written agreement has been signed by both parties and any required deposit has been received. Verbal instructions, email exchanges and marked-up quotes are not a substitute for a signed contract.

07 Scope of Work and Change Orders

We will perform the work described in the signed contract, in a good and workmanlike manner, in accordance with the Ontario Building Code and applicable municipal requirements.

Any addition, deletion or modification to the agreed scope must be documented in a written change order signed by both parties before the changed work proceeds. Each change order will state the change in scope, the adjustment to the contract price, and any adjustment to the schedule.

We are not obligated to perform additional work requested verbally. If you direct us to proceed with changed work before a change order is signed, you agree to pay for that work on a time-and-materials basis at our current rates, plus applicable overhead and profit.

08 Pricing and Payment Terms

• All prices are in Canadian dollars and exclude HST unless stated otherwise. HST is added at the applicable rate.
• A deposit is normally required to secure your date and order materials. The amount is set out in your contract.
• Progress payments are invoiced at the milestones set out in your contract and are due on the terms stated on the invoice, normally net 15 days.
• Final payment, less any statutory holdback, is due on substantial performance of the work, subject to completion of any agreed deficiency list.
• Overdue amounts bear interest at 2% per month (24% per year) from the due date until paid, or at the rate stated in your contract.
• You may not withhold payment for reasons unrelated to the invoiced work. Disputed items should be raised in writing within 7 days of the invoice; undisputed amounts remain payable.
• If payment is more than 15 days overdue, we may suspend work on written notice until the account is brought current. Resulting delays and remobilization costs are your responsibility.
• You are responsible for our reasonable costs of collection, including legal fees, on amounts properly owing.

09 Lien Rights and Holdback

Work performed under contract with us is subject to the Construction Act (Ontario). You are required to retain the statutory holdback from each payment and to release it in accordance with that Act. We, our subcontractors and our suppliers retain all lien rights available under the Act.

Nothing in these Terms waives, limits or shortens any right, obligation or time limit under the Construction Act.

10 Scheduling, Delays and Force Majeure

Start dates and completion dates are good-faith estimates based on conditions known when the contract is signed. We will make reasonable efforts to meet the schedule and to keep you informed of changes.

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including: weather, fire, flood, epidemic or pandemic, labour disruption, strikes, material shortages or supply chain disruption, utility interruption, delays by municipal authorities or inspectors, delays by other contractors or consultants not engaged by us, acts of government, war, civil unrest, or your own delay in making selections, granting access, or making payment.

Where such a delay occurs, the schedule is extended by a reasonable period, and any resulting increase in our costs may be added to the contract price by change order.

11 Your Responsibilities

To allow the work to proceed safely and on schedule, you agree to:

• Provide safe, clear and unobstructed access to the site during agreed working hours.
• Confirm that you own the property or are authorized by the owner to have the work performed.
• Disclose known site conditions, including previous repairs, structural concerns, water issues, and the location of private services and utilities.
• Remove or protect furniture, vehicles, valuables, artwork and personal belongings from the work area before work begins.
• Secure pets and keep children away from the work area at all times.
• Provide reasonable access to electricity, water and washroom facilities where available on site.
• Make selections of finishes, fixtures and materials by the dates we request.
• Respond to requests for approvals and decisions promptly, and attend agreed site meetings and walkthroughs.
• Notify us promptly in writing of any concern with the work.

Construction sites carry inherent risk. Please do not enter active work areas without our knowledge and appropriate protective equipment.

12 Permits, Approvals and Compliance

Unless your contract states that we will obtain them, you are responsible for obtaining all necessary permits, approvals, easements, variances and condominium or homeowners' association consents, and for paying the associated fees.

Where we obtain permits on your behalf, permit fees, review fees, application costs and any required consultant drawings are charged to you at cost unless included in the contract price.

We are not responsible for delays caused by municipal review times, inspection scheduling, or refusal of an application. We do not certify compliance with restrictive covenants, zoning by-laws, or private agreements affecting your property.

13 Concealed and Unforeseen Conditions

Renovation work frequently uncovers conditions that could not reasonably have been seen during the initial inspection — for example inadequate framing, rot, water damage, pest damage, undersized or non-compliant electrical or plumbing, unlevel floors, or prior work that does not meet code.

If we encounter such a condition, we will stop the affected work, notify you promptly, and provide a written change order for the additional work required. Correcting concealed conditions is not included in the contract price unless expressly stated.

14 Hazardous Materials

If a suspected hazardous material is encountered, we will stop work in the affected area immediately and notify you. You are responsible for engaging a qualified abatement contractor and for the cost of testing, abatement and clearance. Work resumes once the area has been cleared and any resulting delay costs are addressed by change order.

15 Subcontractors and Suppliers

We may engage qualified subcontractors and suppliers to perform portions of the work. We remain responsible to you for the work of our subcontractors under the contract.

If you direct us to use a particular subcontractor, supplier or product, or if you supply your own materials or fixtures, we are not responsible for defects in, delays caused by, or the performance of those items or parties, and our warranty does not extend to them.

16 Insurance and WSIB

We carry commercial general liability insurance and maintain coverage or clearance under Ontario's Workplace Safety and Insurance Act as applicable to our operations. Certificates are available on request.

You are responsible for maintaining your own property insurance on the existing structure and its contents, and for notifying your insurer that construction work is taking place. Some policies restrict or void coverage during renovation if the insurer is not notified. Our insurance does not cover your property, contents or personal belongings.

17 Warranty

We warrant our workmanship against defects for a period of one (1) year from the date of substantial completion, unless a longer period is stated in your contract or required by law. During that period we will correct defective workmanship at no charge to you.

Materials, appliances, fixtures and equipment carry the manufacturer's warranty only. We will assign those warranties to you and assist you in making a claim, but we do not extend or replace them.

The warranty does not cover:

• Normal wear and tear, normal settlement, and shrinkage cracks in drywall, caulking, grout, wood and concrete.
• Damage caused by misuse, abuse, neglect, accident, or failure to perform routine maintenance.
• Damage caused by you, by others, or by work performed by another contractor after we complete.
• Damage from flood, fire, storm, freezing, ground movement or other events beyond our control.
• Materials, fixtures or designs that you supplied or specified.
• Pre-existing conditions in the structure that were not part of our scope.
• Minor colour, grain and texture variation in natural materials such as wood, stone and tile.
• Work on which final payment has not been made.

Warranty claims must be made in writing within the warranty period. Please allow us reasonable access to inspect and correct any defect. Repairs performed by others without giving us the opportunity to inspect will void the warranty on the affected work.

18 Cancellation and Suspension

Where your contract is a "direct agreement" under Ontario's Consumer Protection Act, 2002 — generally, a consumer contract negotiated somewhere other than our place of business, such as at your home — you may cancel it within 10 days of receiving the written copy, for any reason, by giving us written notice.

After that period, if you cancel, you remain responsible for: work completed to the date of cancellation; materials ordered, delivered or fabricated for your project; restocking and cancellation charges imposed by our suppliers; and reasonable demobilization costs. Custom and special-order items are non-returnable and payable in full.

We may suspend or terminate work on written notice if payment is overdue, if the site is unsafe, if a hazardous material is encountered, if you fail to obtain a required permit, or if you materially breach the contract.

19 Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, consequential or punitive damages, including loss of profit, loss of rental income, loss of use, business interruption, or cost of alternative accommodation.
• Our total aggregate liability arising out of or relating to a project is limited to the amount actually paid by you to us under the contract for that project.
• We are not liable for any loss arising from your use of, or inability to use, this website, or from reliance on information published on it.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under Ontario law — including your non-waivable rights as a consumer under the Consumer Protection Act, 2002.

20 Indemnity

You agree to indemnify and hold us harmless from claims, damages, losses and reasonable costs arising from: your breach of these Terms or of your contract; your failure to disclose known site conditions or hazardous materials; work performed at your direction that does not comply with applicable requirements; or the acts or omissions of contractors, consultants or occupants not engaged by us.

21 Privacy

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms.

22 Governing Law

These Terms, and any contract formed with us, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. You agree that the courts of Ontario have jurisdiction over any dispute, subject to section 23.

23 Resolving Disputes

If a dispute arises, we ask that you first raise it with us in writing so we have an opportunity to resolve it directly. Most issues are resolved at this stage.

If the matter is not resolved within 30 days, the parties agree to attempt mediation in good faith with a mutually agreed mediator in Ontario before commencing litigation, with the mediator's fees shared equally. This does not prevent either party from seeking urgent injunctive relief, from preserving lien rights under the Construction Act, or from bringing a claim in Small Claims Court.

24 General

• Entire agreement — these Terms, together with your signed contract, change orders and our Privacy Policy, form the entire agreement between us and replace any prior discussions or representations.
• Severability — if any provision is found unenforceable, the remaining provisions continue in full effect.
• No waiver — our failure to enforce a provision is not a waiver of our right to enforce it later.
• Assignment — you may not assign your contract without our written consent. We may assign to a successor of our business.
• Notices — written notice may be given by email to the addresses on record, or by mail to the addresses in the contract, and is deemed received on the next business day for email and five business days after mailing.
• Changes to these Terms — we may update these Terms at any time by posting a revised version on this page. Changes apply to website use from the date posted, and to new contracts entered into after that date. They do not change the terms of a contract already signed.
• Language — the parties have requested that these Terms be drawn up in English. Les parties ont demandé que ce document soit rédigé en anglais.

25 Contact Us

Questions about these Terms, or about a quote or project, can be directed to:

See also our Privacy Policy.